Public utilities operate a variety of technologies: Water, waste water, local transport systems, traffic engineering, energy, heating systems, telecommunications and signalling technology. The plants have different generations. The effects of disruptions are highly relevant because they directly affect citizens. In addition, there are legal regulations that must be observed. Interferences are frequent, because everything takes place in public space, where dredging work, traffic flows, etc. contribute to failures.
Requirement: Compatibility with other applications
Our Solution: VIS//ON Public Edition
The VIS//ON OSS solution for municipal utilities combines all disciplines for the efficient planning, operation and administration of networked technologies and facility and technology management on a central platform. All modules can be freely combined. Therefore, the solution for municipal utilities concerns the infrastructure, as well as the technical facilities and the buildings. VIS//ON accompanies the entire process from planning, installation, operation and reconfiguration.
This includes everything from the locations, computer and distribution centers, technical facilities, cable connections, logical network structures, services to the customers.
Administrative actions such as accounting, trouble ticketing and system/network management are also covered by VIS//ON and can be customized modularly for all mentioned areas.
The expectations of the municipal utilities
Public utilities should usually be as invisible as possible from the point of view of customers (citizens). Electricity, water, waste water, Internet must work, the products should be cheap, otherwise they do not have to attract attention. Problems and disturbances are not accepted.
The fact that behind all this a highly complex technology is operated in public space is invisible to the customer. You have to make sure:
Data are the raw materials of the information age. If a technology is operated that transports data and is highly complicated (meshed, networked, fail-safe) and has customers with high availability requirements, it needs a system that provides the answer to all these requirements and questions.
We support networks in cities, municipalities and in Europe-wide structures.